UKMIX Helpdesk

[Timmy94]

EDIT: Has anyone else noticed the forum doing strange things with words? I'm having issues seeing italics in certain posts - they get blanked out. Just had it happen with one of my posts and its been happening the last few days in our Worst Songs of All Time countdown.

^ I think it might be just you.

No:

I recently have problems reading posts including italic writing. Is it just me or a general problem?

[Brad]

Plus the main/index page of the forum doesn't load properly sometimes when I come here...I get the names of each of the forums & who has last posted in there, but nothing else.

This is happening for me. I see blank posts too.

[Robbie]

I keep getting this when I visit ukmix



As you can see all the poster names etc are missing.

I have to then press F5 to get the page to load properly. It does this on both my PC and laptop so it's not a problem unique to any particular computer.

I'm using Firefox 20 on both computers but was getting the same problem on Firefox 19. This started about 3 to 4 weeks ago.

[lars]

This looks like a problem with the web font. Each variant (bold, italic) is loaded separately, and one or more of the variants have not loaded correctly for you.

Do you still get the problem if you clear your cache? (Clear the cache, since the beginning of time, but not your cookies, unless you want to log in to all your favourite sites again).

Does anyone else get this?

I might have to introduce some JavaScript trickery to detect the missing font and substitute it or something. I've logged an issue on Github.

[Robbie]

Thanks for the reply Lars.

Each week I run a wipe of the cache, cookies etc and still get this problem. I've done this wipe for over a decade so it's not a problem with the wipe (or the lack of a wipe when the cache grows in size). On the PC I'm posting from I last wiped the cache two weeks ago, on my laptop it was just last week but both are still having the same problem.

I use both Eraser and CCleaner to do the wipe. My version of Eraser is over three years old but CCleaner is the latest version and updates on a regular basis so I couldn't say if a recent update of the latter could be causing the problem.

Edit: I've just checked the options I have checked in CCleaner (to do a wipe) and Font Cleaner is unchecked so it shouldn't be deleting fonts from, well wherever cached fonts on the computer are kept!

[Virgostar]

Does anyone else get this?

I've been having issues of late with italics in certain posts, as well as words being blanked out sometimes. Just cleared my cache & it seems to be working better for now. Will post in here if I see it again.

EDIT: Nope, still having issues somewhat. Just posted something in another topic & the italics part (which contained a link) didn't come up at first, so I cleared the cache again, returned to the topic and (for now) it's fine. I too am running Firefox, so I'm wondering if it's an issue on their end. :-?

[Haribo]

You may embed only 4 quotes within each other.

This is getting on my nerve. :x

[Gagich]

UKmix is so slow at the moment for me... :x

[Hugo]

UKmix is so slow at the moment for me... :x

[Brad]

UKmix is so slow at the moment for me... :x

+ The most recent post in a thread doesn't show up sometimes.

[CrazyCrazy]

UKmix is so slow at the moment for me... :x

+ The most recent post in a thread doesn't show up sometimes.

Yep both problems are occurring for me too.

[Serby]

Site was down for some time. Anyone knows why?

[CrazyCrazy]

Yeah I got a server 500 error and UKMIX was not loading at all, I'm sure Lars will sort it soon. ;)

[Gagich]

The wait it takes the pages to load is unbearable... :x I can`t surf UKmix like that... :(

[Thriller]

Yeah today it's been very slow especially when replying to threads.

[RaFanatic]

I literally waited 10 minutes to load the site and then waited 10 minutes to post how i'm having the same problem :(

[larces]

Was about to ask if anyone else got that problem

[Play]

And I have been cursing to my internet connection all day long

[DaBoi]

Yes it's been very slow today and at one point it wasn't working at all.

[Spartan]

Yeah, it's been insufferably slow today. I go tso impatient clicking the 'submit' button that my reply was posted three times.

[toni_pest]

It's not just today, it's been like this for at least a week. :(

[Wayne]

I clicked "send reply" at 21:49, and the page finally loaded at 21:50 - that one minute wait is unforgivable!

[Shorty]

I didn't have any problems before and I wondered what you guys were talking about.

But just now, I got a '500 Internal Server Error' when I tried to load the site :( And I've noticed it's really slow.

What's going on?

[Crasho91]

I clicked "send reply" at 21:49, and the page finally loaded at 21:50 - that one minute wait is unforgivable!

This! 2 minutes to open the homepage!

[lars]

Sorry about this guys. I've hopefully stopped the worst of the problem for now, but will need to do more tomorrow.