A number of people have been asking what happened regarding the results of our recent forum survey. Apologies for the delay in anyone actually publishing these, but we were really wanting to make a big announcement of things, and we’re slightly held up.
Also, watch this space regarding wider announcements over the future of UKMIX. I think it’s pretty safe to say we’re not going to be going anywhere anytime soon, but we just need to finalise how we would cope with all of the techy coding type stuff in the absence of Lars.
So – we had 74 people completing the survey, which gives us a really good broad response base.
Overall, people are satisfied with the layout of the site. 74% of people were satisfied with it, only 7% dissatisfied – with the remainder neutral.
There was nothing particularly overriding in terms of ideas that people had – but one thing people commented on was the irrelevance of our Twitter feed on the homepage.
General Forums Stuff
The vast majority of people thought that we had all the right forums. There was no particular consensus on adding any extra genres – with opinion divided on a “Country” forum.
Hardly anyone thought the process for opening a single or album thread wasn’t clear (3%) and few people were actually worried that at present UKMIX was not safe for work (7%).
On the big hot topic of .GIF animated images – 62% were in favour of keeping things as they are with .GIF animated images banned (indeed some people said that they would consider leaving if we allowed them). Just 24% wanted .GIF animated images. (That means only 14% of people were neutral on that one!)
Over 70% of people were satisfied with how the moderators do their job, were aware of who they were and felt they handled problems effectively. Fewer than 10% disagreed on those points. Opinion was much more split on the question “Do we need more moderators in some forums?” – 23% yes, 45% neutral, 31% against.
Most people (60%) felt that the process for holding survivors was conducted well, and only 2% had an issue with the process for holding major countdowns. 11% of people thought there was a problem with cliques/bullying on the site – which whilst I’d love to see it at zero, is thankfully not that high at all.
There were a number of interesting results here.
60% of people were in favour of adding more emoticons. This is something we’re definitely going to look at doing once we’ve sorted out who’s dealing with the tech side of the site. (29% neutral, 11% against).
55% of people were in favour of there being original content on the UKMIX homepage. (42% neutral, 3% against). This is something we can definitely do when we get someone on board doing the tech stuff, as long as people are prepared to produce it.
56% of people wanted an increased presence of social media (36% neutral, 8% against). I’d hope those of you who are on Facebook would agree that the UKMIX presence on there has increased dramatically – and I’d like to publically thank Jim for doing a lot more on that.
The other two were much more contentious. The question surrounding a “Like” button had only 7% of people remaining neutral! 53% were in favour, but 40% were against! I’m not going to promise anything either way on this one, as it clearly polarises opinion.
The idea of “Premium Membership” was far from universally agreed, but those who were not neutral (28%) were 2:1 against it – 48% disliked it to 24% liking it. Again, it looks like this one might go back on the drawing board at present.
So, what are you guys going to do about it?
This is probably what most people want to know - and I'm afraid I don't have THAT much to answer at present.
The first thing I would say is that the vast majority of people were happy with things the way they are - with little consensus on what if anything needs to change. It was definitely felt that we needed more emoticons - and I'm sure we'll get these done sooner rather than later - as I'm aware these have been requested for quite some time now. Also, I think there's one thing we definitely have done - getting more social media presence.
As for other things, and particularly some of the really good suggestions made in the survey - we need to go through them and see what there is that's really worth doing. It seems like a number of people raised issues with the content of the homepage, so that might be a place to start - but I don't want to promise anything on that off my own back, as it wouldn't be me with the skills to do it just yet!