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Thread: UKMIX Helpdesk

  1. #1851
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    by » 06-02-19, 08:45

    I’ve been using the UKMIX skin on the mobile site much more than using the Desktop site. I think this is why I’m still confused with a lot of things. I’ll log on using my laptop tonight so I can get to speed

  2. #1852
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    by » 06-02-19, 21:29

    What are the 5 stars thing next to certain threads? What determines what threads get it
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    by » 06-02-19, 21:37

    It's the star ratings that people give to the threads - the top post of each topic has an option to "Rate This Thread".

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    by » 06-02-19, 21:44

    Loving the changes to the mobile version Wayne!

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    by » 06-02-19, 22:27

    The new mobile skin looks fine Wayne! I will report any errors I might see. Thanks 🙏🏼

    However I was confused that when I came to the site on my phone today, the skin was the desktop skin. I think this might irritate new mobile users. Not everyone knows that you can change the skin at the end of the page, so I think the mobile skin should be standard on phones - just like for any other website

  7. #1857
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    by » 06-02-19, 22:29

    Quote Originally Posted by KokoCollino View Post
    The new mobile skin looks fine Wayne! I will report any errors I might see. Thanks 

    However I was confused that when I came to the site on my phone today, the skin was the desktop skin. I think this might irritate new mobile users. Not everyone knows that you can change the skin at the end of the page, so I think the mobile skin should be standard on phones - just like for any other website
    The mobile skin is the standard.

  8. #1858
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    by » 07-02-19, 01:03

    It's probably already been asked but how do you access Mariahmix using the UKmix mobile version

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    by » 07-02-19, 08:59

    Quote Originally Posted by BehindBreakaway View Post
    It's probably already been asked but how do you access Mariahmix using the UKmix mobile version
    Should be visible now.

  10. #1860
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    by » 07-02-19, 09:16

    Why is UKMIX "going down" or offline at around the same time, at around 1am UK time?

    The webhosts have set a custom script to run a backup tool at the same time each day, since the database is really quite large and because the backup is zipped, it takes a while and the forum times out.

    Will liaise with the hosts, may be an option to change the time this happens to around 3-4am UK time.

  11. #1861
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    by » 07-02-19, 15:05

    Is it just me or Insta embedding doesn't work on mobile at all? I tried both Chrome and Brave browser, tried mobile and desktop versions of the site on both browsers and the posts still don't appear? All I get is empty template.


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    by » 07-02-19, 15:47

    Quote Originally Posted by Wayne View Post
    Why is UKMIX "going down" or offline at around the same time, at around 1am UK time?

    The webhosts have set a custom script to run a backup tool at the same time each day, since the database is really quite large and because the backup is zipped, it takes a while and the forum times out.

    Will liaise with the hosts, may be an option to change the time this happens to around 3-4am UK time.
    Oh, good to know! I just came here to mention this.
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  13. #1863
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    by » 07-02-19, 15:48

    Quote Originally Posted by Wayne View Post
    Why is UKMIX "going down" or offline at around the same time, at around 1am UK time?

    The webhosts have set a custom script to run a backup tool at the same time each day, since the database is really quite large and because the backup is zipped, it takes a while and the forum times out.

    Will liaise with the hosts, may be an option to change the time this happens to around 3-4am UK time.
    7pm GMT suits me best.

  14. #1864
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    by » 07-02-19, 17:09

    Ummm for some reason my Notification section says I have over 300, and it's all messages that I kept from the old ukmix which somehow now appear as unread...is there a way to mark them all as read at the same time?
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    by » 07-02-19, 17:12

    Quote Originally Posted by MusicRecords View Post
    Ummm for some reason my Notification section says I have over 300, and it's all messages that I kept from the old ukmix which somehow now appear as unread...is there a way to mark them all as read at the same time?
    Yeah, I think just select them all, and from the drop down menu at the bottom, that option is there. But I think you can only select all messages on one page, not ALL messages.

  16. #1866
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    by » 07-02-19, 18:30

    OMG the new mobile version is absolutely FABULOUS.

  17. #1867
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    by » 07-02-19, 20:02

    Quote Originally Posted by KEY9481 View Post
    OMG the new mobile version is absolutely FABULOUS.
    Thank you @Wayne <3

    vBulletin isn’t that bad on mobile after all

  18. #1868
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    by » 07-02-19, 20:06

    There is no good time of the day for the site to be offline. Any time will be "prime time" for someone.

    Making a backup shouldn't cause the whole site to go offline (a noticable slowdown might be acceptable).

  19. #1869
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    by » 07-02-19, 21:41

    Now I wish the main version was looking like the mobile version lol.
    It looks so special, the colors are so powerful.
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  21. #1871
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    by » 08-02-19, 00:31

    its been probably asked/answered already but why don't we have Survivor subforum? Internet and tech also disappeared....

  22. #1872
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    by » 08-02-19, 02:52

    @Wayne, I pray you to add the function 'Threads In Which I've Posted' to mobile version, if it's possible!
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  23. #1873
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    by » 08-02-19, 06:31

    i have searched settings and I cannot find an option to disable notifications when a member quotes my post.

    Is there a way to Turn this off?
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  24. #1874
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    by » 08-02-19, 17:50

    How can we add an avatar? I don't see any option under my profile. I'm using mobile version.

  25. #1875
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    by » 08-02-19, 19:23

    Quote Originally Posted by Wayne View Post
    Why is UKMIX "going down" or offline at around the same time, at around 1am UK time?

    The webhosts have set a custom script to run a backup tool at the same time each day, since the database is really quite large and because the backup is zipped, it takes a while and the forum times out.

    Will liaise with the hosts, may be an option to change the time this happens to around 3-4am UK time.
    How long does the site usually go down for? I feel like it was down for four to five hours the last two nights.
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