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Thread: UKMIX Helpdesk

  1. #1876
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    by 08-02-19, 19:23

    Quote Originally Posted by JSparksFan View Post
    How long does the site usually go down for? I feel like it was down for four to five hours the last two nights.
    Approximately half an hour for every night.
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    by 08-02-19, 20:47

    I tried accessing the site from around 7 pm to midnight EST last night, and was unable to. It was definitely down for more than half an hour for me.
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  3. #1878
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    by 08-02-19, 21:03

    Quote Originally Posted by JSparksFan View Post
    I tried accessing the site from around 7 pm to midnight EST last night, and was unable to. It was definitely down for more than half an hour for me.
    The site was down for 26 minutes - no other downtime recorded in the last 24 hours according to our site monitor, see attached.

    Not sure why it wasn't working for you JSparksFan!
    Attached Images Attached Images

  4. #1879
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    by 08-02-19, 21:50

    That's weird. I'll try accessing the site from a different place tonight, and see if the issue is something with my WiFi at home.
    Akini's Top 25 Artists of 2018: [#1 Revealed!]

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    by 09-02-19, 05:21

    And the problem is my WiFi at home blocking the site. I wonder why.

  6. #1881
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    by 09-02-19, 11:11

    Quote Originally Posted by JSparksFan View Post
    And the problem is my WiFi at home blocking the site. I wonder why.
    Try to use Opera with VPN on (or use some VPN add-on for Chrome or whichever browser you're using). I had a similar weird problem on my last ISP where some pages didn't want to load (but at the same time I could open them on my mobile network or using the WiFi I can reach from the coffee shop near me, so the page was fully working obviously), but they worked just fine with VPN turned on.

  7. #1882
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    by 09-02-19, 13:38

    Quote Originally Posted by beredy View Post
    Try to use Opera with VPN on (or use some VPN add-on for Chrome or whichever browser you're using). I had a similar weird problem on my last ISP where some pages didn't want to load (but at the same time I could open them on my mobile network or using the WiFi I can reach from the coffee shop near me, so the page was fully working obviously), but they worked just fine with VPN turned on.
    Ah, thanks! Opera with VPN on works! I think I might get a VPN add-on for Chrome, since I just prefer using that as my browser, but thanks again for the VPN solution!
    Akini's Top 25 Artists of 2018: [#1 Revealed!]

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  8. #1883
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    by 09-02-19, 13:43

    Quote Originally Posted by JSparksFan View Post
    Ah, thanks! Opera with VPN on works! I think I might get a VPN add-on for Chrome, since I just prefer using that as my browser, but thanks again for the VPN solution!

  9. #1884
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    by 10-02-19, 10:24

    The mobile version now looks pretty much perfect!!!

    Thank you, Wayne!!

  10. #1885
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    by 10-02-19, 10:46

    Apologies if this has been mentioned before but I have a problem with my private messages. Any PM I send isn't showing in any folders. On the old board if I sent a PM it would go first to one folder which showed it hadn't been read and then would move to an outbox once it had been read. Now any message I send isn't showing anywhere at all. There's a "sent items" folder but everything in there is from the time before ukmix upgraded. Is there a setting I need to change? I've had a quick look in settings but can't see anything obvious.

  11. #1886
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    by 10-02-19, 10:49

    I covered this a couple of pages ago @Robbie - see below:

    Quote Originally Posted by Wayne View Post
    @abi - what does it say here on your General Settings menu?

    This should work but let me know if it doesn't.

  12. #1887
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    by 10-02-19, 11:32

    @Wayne How can I save a post as a draft (to be retrieved later on)?

  13. #1888
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    by 10-02-19, 12:41

    Quote Originally Posted by Wayne View Post
    I covered this a couple of pages ago @Robbie - see below:



    This should work but let me know if it doesn't.
    I've just PM'd you and it has saved a copy of my sent message. Thanks! I really should look a bit more closely into the settings...

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    by 10-02-19, 16:06

    The new website is great, amazing job @Wayne.

    I miss two functions: “View your posts” and the general most recent posts. I’m on the phone right now, so maybe that’s why I can’t seem to find it. Or are they really gone?

    Sorry if this has already been answered.

    EDIT: Alright, now that I've accessed the site with my laptop, I found all the features. But it would be cool to have the "View your posts" feature on the phone as well.
    Last edited by SilentDream; 10-02-19 at 16:58.

  15. #1890
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    by 10-02-19, 17:24

    When I try to preview a post with a table, the tab will freeze.

  16. #1891
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    by 10-02-19, 17:29

    Guys is there no way to delete posts? I still haven’t found a way

  17. #1892
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    by 10-02-19, 17:48

    Quote Originally Posted by jason2379 View Post
    Guys is there no way to delete posts? I still haven’t found a way
    Click edit post, click delete.

  18. #1893
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    by 10-02-19, 20:52

    Quote Originally Posted by Thriller View Post
    Click edit post, click delete.
    I literally have no option to delete. I've gone to advanced and nothing there either. Am I seriously missing this?

  19. #1894
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  20. #1895
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    by 10-02-19, 21:24

    Why is the Janet Jackson thread locked? @biscuits?
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  21. #1896
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    by 10-02-19, 21:45

    Quote Originally Posted by jason2379 View Post
    I literally have no option to delete. I've gone to advanced and nothing there either. Am I seriously missing this?
    Quote Originally Posted by Thriller View Post
    Think you need to be premium.
    To provide additional context behind this, as I feel like it might not come across in the right way if I don't.

    You also weren't able to delete your posts at the old UKMIX either - a quirk allowed you to delete your post if you were the last person to make the post in a given topic but otherwise, you weren't able to delete your posts at all.

    On vBulletin software, you can't do that - the only way to enable it is to give you the permissions to delete all of your posts or none at all. Therefore, I've opted to make it a Premium User feature.

    For now, I'd suggest alerting a moderator if you want something removing - and when we run the Feedback Survey soon, flag it in there if you feel strong enough about it.

  22. #1897
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    by 10-02-19, 22:01

    Ah cool, thanks for clearing that up. I just find that sometimes I come across a page that doesn’t load correctly and I sometimes double post because of it. Bit of a pain for everyone I imagine.

  23. #1898
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    by 11-02-19, 02:05

    how to quote several posts ?

    when I press quote on a conversation, it will only quote 1 post.

    how do I quote multiple posts ???
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  24. #1899
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    by 11-02-19, 10:33

    Quote Originally Posted by SmartIsNewSexy View Post
    how to quote several posts ?

    when I press quote on a conversation, it will only quote 1 post.

    how do I quote multiple posts ???
    You can by selecting all the posts you want to quote by hitting the quote icon on the right. See:

    Screen Shot 2019-02-11 at 10.29.59.jpg

    When you arrive at the final post you want to quote, hit the "Reply with Quote" button and all the posts you've selected to quote should be filled in the Reply box.

  25. #1900
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    by 11-02-19, 11:44

    Quote Originally Posted by bm08 View Post
    You can by selecting all the posts you want to quote by hitting the quote icon on the right. See:

    Screen Shot 2019-02-11 at 10.29.59.jpg

    When you arrive at the final post you want to quote, hit the "Reply with Quote" button and all the posts you've selected to quote should be filled in the Reply box.
    That's not what he asks. It's about nested quotes we had on the previous forum. They are gone now. You can't get those here, unless you manually do it. But you can't just hit any button for the forum to do it for you anymore.

    Quote Originally Posted by beredy
    Quote Originally Posted by beredy
    So first I wrapped this in a quote.
    Then I wrote this and wrapped it in a quote.

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