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Thread: UKMIX Helpdesk

  1. #1976

  2. #1977
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    by 24-02-19, 15:11

    Re-opened it, @Spartan must’ve accidentally closed it.

  3. #1978
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    by 24-02-19, 15:12

    Quote Originally Posted by beredy View Post
    Rather than filling the Helpdesk with these, can you raise with the relevant forum moderators please? If a moderator was the last person to post in a topic, it's likely to be the case that they've accidentally locked it.

  4. #1979
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    by 24-02-19, 15:23

    Quote Originally Posted by Thriller View Post
    Re-opened it, @Spartan must’ve accidentally closed it.
    Don’t know how but sounds like something I’d do.

  5. #1980
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    by 24-02-19, 15:40

    Im visiting ukmix regularly on my mobile phone and there are still a lot of functions missing compared to the browser version - will it stay that way?

    For example, on the mobile phone you cant view your notifications (it always says you have no notifications, even if you have one), you cant view your posts and you have no options when writing a post (you cant see the available emojis, you cant change the font colour, etc).

    I know its not super important, but I just wanna know if its gonna happen at all someday.

  6. #1981
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    by 24-02-19, 15:55

    Quote Originally Posted by SilentDream View Post
    I’m visiting ukmix regularly on my mobile phone and there are still a lot of functions missing compared to the browser version - will it stay that way?

    For example, on the mobile phone you can’t view your notifications (it always says you have no notifications, even if you have one), you can’t view your posts and you have no options when writing a post (you can’t see the available emojis, you can’t change the font colour, etc).

    I know it’s not super important, but I just wanna know if it’s gonna happen at all someday.
    Merged into the help desk thread.

  7. #1982
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    by 24-02-19, 16:42

    Quote Originally Posted by Wayne View Post
    Rather than filling the Helpdesk with these, can you raise with the relevant forum moderators please? If a moderator was the last person to post in a topic, it's likely to be the case that they've accidentally locked it.
    Will do! Didn't think it was a problem posting it here

    EDIT: I just wanted to point out it happens more often than not on this new forum, so maybe there's a solution to make some changes to stop it from happening. You mentioned close thread button was close to Post, can that be moved or spaced further apart? I don't go into all parts of the forum, so maybe there are some threads that got closed like this and still aren't open.
    Last edited by beredy; 24-02-19 at 16:45.

  8. #1983
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    by 24-02-19, 23:03

    Quote Originally Posted by Wayne View Post
    Next time it happens, see if it's on the same page as an image that's been resized or the @ function has been used.

    It's likely to be a conflict with one of our modification scripts.
    Just happened in the James Bay & Julia Michaels thread in pop, neither of those things were in it.

  9. #1984
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    by 25-02-19, 11:14

    • You have reached your stored private message quota and cannot send any further messages until space has been created.
    I removed 5 messages from both inbox and sent box and still receive this statement.

    Why?

  10. #1985
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    by 25-02-19, 18:08

    Quote Originally Posted by jszmiles View Post
    I removed 5 messages from both inbox and sent box and still receive this statement.

    Why?
    How many have you got altogether? You need less than 500 combined.

  11. #1986
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    by 25-02-19, 19:02

    Still can’t open spoilers on mobile. Happy if somebody knows if there's a solution, much appreciated

  12. #1987
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    by 25-02-19, 22:41

    Quote Originally Posted by Thriller View Post
    ^ I’d be hoping that’s what the Premium forum is more used for rather than pictures of topless men.
    Yeah I understand that, but a large amount of the members aren't premium members. Even us peasants need help too haha
    3 months and I'm still sober, picked all my weeds but kept the flowers!

  13. #1988
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    by 25-02-19, 22:47

    Quote Originally Posted by Thriller View Post
    How many have you got altogether? You need less than 500 combined.

    392 in inbox, over 500 in sent box. I can have only 500 in both combined? oh my, why it is so limited now.

  14. #1989
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    by 26-02-19, 02:27

    Nearly every time I post a picture, it doesn't appear

  15. #1990
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    by 26-02-19, 07:47

    Quote Originally Posted by biscuits View Post
    Nearly every time I post a picture, it doesn't appear
    How are you posting it? Via the attachments system or as an external link? Show me an example.

  16. #1991
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    by 26-02-19, 07:57

    Just copying and pasting from an external site. It sometimes appears in the Quick Reply/Preview, but disappears when I submit the post


  17. #1992
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    by 26-02-19, 07:59

    ^ It's happened in that post there

    Should I be posting using the old format, with the IMG wraps?

    This is the URL
    https://milk.imgix.net/2016/06/tlc-1...=article-hero&

  18. #1993
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    by 26-02-19, 08:08

    @biscuits There is nothing visible when I click that, just a very tiny square?

    Capture.jpg

  19. #1994
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    by 26-02-19, 12:45

    Has something changed in the posting input?

    Blank lines that are input are not displaying.

    There were blanks between each of the three lines in this post for example.

    Regards, M
    My Comprehensive, Christmas LP topics

  20. #1995
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    by 26-02-19, 17:50

    Posting images is quite tricky I think, using the button. It took me a while to figure out to untick the box that says to retrieve remote file.

  21. #1996
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    by 26-02-19, 22:37

    I didnt know where to put this, so here I go.
    @Wayne, would you consider opening a subsection - I dont know where - for tours and musical residencies? Instead of having them spread in the genre subsections.
    Just an idea.

  22. #1997
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    by 01-03-19, 20:27

    Is it just my browser or does it happen to everyone? When you paste something into the reply box, the cursor (after it's pasted it) drops down to the bottom of the reply box, even on a single line of text.
    For example when adding a song to the list of iTunes best sellers (see the thread) at the 70's, the cursor drops to the Combined chart bottom.
    It never used to do that on the old forum.
    Education for anyone aged 12 to 16 has made a mess of the world!

  23. #1998
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    by 02-03-19, 04:13

    Hey, so I've nessaged @Thriller twice but neither are showing in my sent box, I just wanted to check if have been recieved or if there is a problem with my pms
    3 months and I'm still sober, picked all my weeds but kept the flowers!

  24. #1999
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    by 02-03-19, 09:09

    Quote Originally Posted by BehindBreakaway View Post
    Hey, so I've nessaged @Thriller twice but neither are showing in my sent box, I just wanted to check if have been recieved or if there is a problem with my pms
    I’ve had them! You need to go into your settings and tick the box to save sent messages.

  25. #2000
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    by 02-03-19, 09:46

    Quote Originally Posted by Graham76man View Post
    Is it just my browser or does it happen to everyone? When you paste something into the reply box, the cursor (after it's pasted it) drops down to the bottom of the reply box, even on a single line of text.
    For example when adding a song to the list of iTunes best sellers (see the thread) at the 70's, the cursor drops to the Combined chart bottom.
    It never used to do that on the old forum.
    Can you try doing this by right clicking > paste as plain text. Or click the button top left of the quick reply box with a little black/big blue A to change to basic editor and then paste.

    Does it happen then?

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