UKMIX Helpdesk

[brian05]

Thanks. Much appreciated.

[glenmac]

You will be pleased to know that the Chart Histories Index is BACK in its rightful place!!!
Thank You Wayne.

[Wayne]

Totally, delighted that Hanboo's incredible legacy will continue - one of our greatest contributors in the last 20 years and the first topic in UKMIX history to top the 1 million views mark.

[andy001]

I’m struggling to find the option to become a premium member?

[Wayne]

I haven't enabled it yet Andy - I will be enabling it later today, will explain fully at that point. Look out for an announcement!

[Benjamin]

I'm trying to upload a new profile pic, but it keeps saying: 'file upload failed' or 'invalid file'.
It's not bigger than 250kb and the height/width is 150. Tried .jpg and .pgn but it simple won't work

This is the original file: bad-b.jpg

[Wayne]

I'm trying to upload a new profile pic, but it keeps saying: 'file upload failed' or 'invalid file'.
It's not bigger than 250kb and the height/width is 150. Tried .jpg and .pgn but it simple won't work

This is the original file: bad-b.jpg

I see this from User CP:



It worked from what I can see?

[Benjamin]

^ Hm yes, the image shows up in my profile, but not across the site (as you can see)

[Wayne]

^ Hm yes, the image shows up in my profile, but not across the site (as you can see)

Oh I see what you mean!

Your user profile picture is different to your avatar - if you want that to show on your positbit in posts, you'll need to upload it as an avatar

[Benjamin]

Oh I see what you mean!

Your user profile picture is different to your avatar - if you want that to show on your positbit in posts, you'll need to upload it as an avatar

Aaaah! I get it now haha. Thanks <3

[Artoo]

Is there a way of making the view of the forum... smaller? I’m on an iPad and everything just looks like it’s written in size 16 font or something.

[andy001]

Ah right, ok thanks

[jamacianmecraz]

when I go to ukmix.org i just get a white screen with all the forums etc listed in blue text links on the left? is that just me??

[RayRay]

when I go to ukmix.org i just get a white screen with all the forums etc listed in blue text links on the left? is that just me??

Same goes for me.

[beredy]

Same goes for me.

For me since day 1, but I just assumed the front page isn't done yet, while they focus on the forum itself.

[Wayne]

User page is finished, it should look pretty similar to old UKMIX.

The reason it's happening is that you're all used to connecting to UKMIX with "https" - as old UKMIX had a valid SSL certificate. Current UKMIX doesn't have that yet, as mentioned previously I'm working with the hosts to sort- once that's sorted, you'll all see the same site.

In the meantime, and I know it's not great - if on your browser on your phone, you click on a forum and then click back to the homepage, you should see what the homepage looks like on a desktop.

[jjavier1978]

Hello! Why i cant to edit the chart run and sales in the 1st page in the threards that i made?

[Wayne]

Can you link me to the topics concerned?

[RayRay]

My signature doesn't work anymore as a link. How do I make a new one?

[LOVE+FEAR]

Probably asked a thousand times ... my new profile pic (which I just uploaded) doesn't show ...